Consultancies

Our consultancies are aimed at resolving management and operational issues specific to your service. One of our experienced professionals will work with you to determine the issues and design a program of professional development aimed at helping your service operate as effectively and efficiently as possible.
If you are looking for a consultancy that is not listed below, please complete this CONSULTANCY ENQUIRY FORM, and we will contact you to discuss your requirements.

Human Resources Management

Coaching and Mentoring

Let us work directly with your Educational Leader to provide one-on-one mentoring and coaching, to support and build leadership skills, and ensure meaningful professional growth. Our experienced sector professionals can provide targeted supported learning to encourage and motivate educators.

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Leadership

The National Quality Framework encourages all educators to see themselves as leaders. Leaders create a positive culture, empower others and work towards continuous quality improvement. Explore the role of leaders in children’s services and understand how every educator has a role in leading – leading a team, leading children or supporting their own leaders. We will look at any specific leadership issues your service is facing, and provide you with practical strategies to implement today.

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Team Building

Explore how effective professional communication between educators builds a positive culture, assists continuous improvement and can be effective in preventing and resolving conflict in the workplace. We will work with your team to look at how they can better support one another and understand their differences. We will explore examples of communication breakdowns in your service, look at processes for resolving issues, and provide practical strategies you can implement for immediate results.

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Enterprise Bargaining and Agreements

CCSA can assist you with creating or reviewing an Enterprise Agreement. We can guide you on the bargaining process, provide advice on what terms must be/cannot be included in an EA, and ensure that any proposed content is lawful and meets your obligations as an employer under the Fair Work Act.

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Managing Poor Performance

There may be occasions where you need to address poor work performance; where an employee is not performing their work to an acceptable standard or where an allegation relating to poor work performance or a specific incident is made against an employee. When addressing poor work performance it is vital that the employee is provided with procedural fairness. CCSA can assist with the process.

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Financial Management

Assisting with Audits

CCSA can help you prepare for your annual audit. We will ensure sure that you have addressed any issues raised in previous audits and that your records are up to date and accurate, and set systems in place for future audits.

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MYOB Health Checks

A CCSA consultant can check your MYOB system to ensure your service is meeting its legislative and record-keeping requirements. We will provide a report on any areas requiring attention.

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Financial Health Checks

A CCSA consultant can look at your financial systems, reporting, and processes and procedures; including payroll, budgeting, accounts, profit and loss and fees. We will provide a report on any areas requiring attention.

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Payroll Consultation

A CCSA consultant can check your payroll system to ensure your service is meeting its industrial obligations and record-keeping requirements. We will provide a report on any areas requiring attention.

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Organisational Strategy and Development

Community Profile

CCSA can prepare a demographic and economic analysis of your local area. This will assist your planning, especially in gaining an understanding of the characteristics and needs of potential families so that decisions can be made about the design of the organisation’s service to the community. The Community Profile can support decision-making and will assist in estimating future enrolments over successive years.

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Developing your Service's Business Plan

A business plan is a picture of where you are now, where you are going and how you intend to get there. We can work with Owners, Management Committees, Directors and Administrators, to give you the tools to develop a strategic business plan to enhance the growth and sustainability of your service through detailed analysis and by identifying short and longer term goals.

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Governance and Management Development

Targeted at Owners, Management Committees and Directors, A Governance and Management Development consultancy will provide an overview of the legal, financial and employment responsibilities in children’s services, including both community and corporate governance.

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Working with Committees

Community management is a unique structure that brings with it benefits, opportunities and sometimes challenges. CCSA can work with your staff and management committee to get everyone “on the same page” about their roles and responsibilities, and working together to achieve your organisation’s goals.

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Constitutional Review

Your constitution is the founding document for your service. It is a legal document that sets out your organisation’s ‘objects’ or purpose, and how it is to be managed. A review can ensure that your current constitution is meeting your service’s needs, and your legal requirements under the Associated Incorporations Act.

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Developing your Service's Strategic Plan

Your strategic plan a blueprint for managing your service; it is a working document used to plan for the future by setting goals and objectives, and to monitor your achievements against targets. A CCSA specialist can guide your service through the development, implementation and evaluation of a new or reviewed strategic plan.

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Organisational Health Check

An Organisational Health Check will review the Governance, Management, Staffing, Employment Relations, Financial and Communication operations of your service; identifying opportunities for improvement and recommending required action. It responds to any specific concerns/difficulties raised and facilitate the development of systems and processes that can be implemented that reflect good practice in governance and management.

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The National Quality Framework

Facilitating Service Improvement Goals/Plans

Your Quality Improvement Plan is a dynamic, evolving document. Educators and other staff, children and families, service’s leadership and management should all be actively engaged in the development, implementation and review of your QIP. A CCSA specialist can facilitate the QIP process to help you meet you meet your improvement goals and plans.

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Work Performance and Management

There may be occasions where you need to address poor work performance; where an employee is not performing their work to an acceptable standard or where an allegation relating to poor work performance or a specific incident is made against an employee. When addressing poor work performance it is vital that the employee is provided with procedural fairness. CCSA can assist with the process.

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Facilitating the Development of your QIP

The National Quality Standard is the standard against which services self-assess their performance in delivering quality education and care, and plan future improvements through their Quality Improvement Plan (QIP). We can help you asses your compliance with regulatory requirements, identify and record your strengths and identify areas for improvement. This then becomes the basis of your QIP.

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Policy Development and Reviews

Your policies provide the cornerstone for service delivery, planning and evaluation. They underpin your service values and principles and promote consistency, efficiency, and guidance and direction for professional practice. We can review your policies and identify and fill any gaps.

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