Member Benefits

Specialist information and support


TickIcon Call our Infoline

You can access our Management Infoline during business hours, 9:00am-5:00pm, Monday to Friday by calling 1800 991 602 (free call from landlines) or (02) 4782 1470 and selecting Option 2.

TickIcon Access the Members-Only Website

We have over 100 up-to-date fact sheets, best practice guidelines and template documents, that you can access on our website.

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TickIcon Receive e-Newsletters & Member Guides

You will be kept up-to-date with sector information via our eConnect and eAlerts, and our annual New Committee Member and Christmas Pay Guides.

TickIcon Support for ECEC Regulations

We will support your service in meeting the Education and Care Services National Regulations (or State-based early childhood legislation for out-of-scope services) and the National Quality Framework.

TickIcon Up to Date Industrial Relations Information

  • Your interests will be represented at the Fair Work Commission.
  • We are the only ECEC peak organisation that consistently participates in FWC hearings that impact our sector.
  • You will have the latest award and pay rate information as soon as they are available in an easy to read format.
  • You will receive guidance and assistance on how to apply any changes to awards or pay rates.
  • You will receive a comprehensive Christmas Pay Guide, detailing how to calculate pay and entitlements for your staff over your closure periods.
  • You will be informed on changes to industrial relations laws and how to implement them.
  • You will be given assistance with enterprise agreements.

TickIcon Access Training and Development

You will have access to expert training, workshops and webinars covering governance, management and leadership at discounted rates to optimise Committee/Board members and staff performance.

TickIcon Outsource your Payroll/Bookkeeping

You can outsource your payroll and bookkeeping services to CCSA Business Solutions at very reasonable rates.


Go here to see our current membership rates.

Unlimited access to specialists

Unlimited access to specialists

Our dedicated Member Support team is available to answer your queries via the Member Infoline and the member-only section of our website.

Tailored Information

Tailored Information

Members receive accurate, relevant and up-to–date industry information through our fortnightly newsletter and regular eAlerts.

Peace of mind

Peace of mind

Our members can be confident that their management, governance and compliance information is current and accurate.



We support community based, private and other service types located in rural, remote, regional and metropolitan areas.

Be confident you have the right information


or call our Member Infoline on 1800 991 602