Bushfire Recovery

We have put together some links and phone numbers which will provide you a guide to work through as you consider the implications of recent bushfire events, particularly if you may not be able to open as planned.

There are two key areas to consider:

  1. The most important operational task ahead of services will be communicating with families, staff and regulators about what is happening for the service.
  2. Remember also to contact your insurer to notify them of any possible damage which may result in a claim at the earliest opportunity even if the extent of damage is yet to be assessed. Do not delay doing this. If you are unsure how to go about this, contact your insurance broker.

If you have any questions please call CCSA Member Support on 1800 991 602 or (02) 4782 1470 (Press 2).

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Important phone numbers




NSW Bushfire Service: 1800 679 737
(for the latest Bushfire/ Emergency information)


Early Childhood Education Directorate, NSW Department of Education: 1800 619 113
(to report temporary closure)


CCS Helpdesk: 1300 363 079
(for services claiming CCS who are unable to submit session reports on time)

Beyond Blue
1300 22 4636


Mental Health Support


The Australian Government is committing $8 million through Beyond Blue to provide 25 mental health liaison officers to work with local schools and early childhood education and care services in bushfire-affected communities, to build capacity and support the health of staff, students, and families. The package will be delivered through the Government’s existing national education initiative to support child and youth mental health, Be You. Contact Be You for urgent support.

Online mental health and trauma support resources:

Be You – Bushfires response: Resource pack for educators
Emerging minds- Educators: supporting children after bushfires resource pack
Student Wellbeing Hub
National Mental Health website- Head to Head
Beyond Blue emotional response after a disaster resource
Beyond Blue “Looking after yourself after a disaster” 
Beyond Blue Be You – Grief trauma and critical incidents
Emerging minds –community trauma
What happened to my world? – Helping Children cope with natural disasters and catastrophes





Useful Websites

When your service is affected by a natural disaster

“Think Ahead Emergency Campaign”


Your Local Council
Check local Council websites for information about recovering from these events.
NSW council Links:


NSW Government Disaster assistance
List of Evacuation centres and Disaster Welfare Assistance Points


Australian Government – Department of Education:
Emergency and Natural Disaster Assistance

NSW Department of Education
Advice to assist parents, teachers and students following recent fires

Support for bushfire affected communities

Register. Find. Unite.
To register yourself and find/reunite with family, friends and loved ones after an emergency

NSW Government, Health.
Bushfire smoke information for childcare centres

Australian Government – Department of Human Services.
NSW Bushfire Assistance

Fair Work Ombudsman
Employment conditions during natural disasters and emergencies


Early Connections
Supporting the safe and meaningful exchange of information between parents, professionals, and people with autism of all ages “Bushfire Social Story”

Australian Taxation Office
Dealing with disasters (Individuals)

Employers affected by disaters (Business)


Impacted Services Register

If your service has been impacted by the Bushfire crisis please register your service here.